Data Protection & Privacy
At Happy Back Physio, we take your privacy seriously. This policy outlines how we handle your personal and medical information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
To provide you with safe and effective physiotherapy care, we collect personal details including your name, contact information, and date of birth. We also maintain detailed medical records regarding your assessment, diagnosis, treatment plans, and any relevant communication with other healthcare professionals involved in your care.
How Your Data is Protected
All patient records are stored securely using industry-standard encryption. Access is strictly limited to authorised personnel involved in your clinical care. We do not share your information with third parties unless it is required for your treatment (such as a referral to a specialist), or if we are legally obligated to do so.
Your Rights
You have the right to request access to your records at any time. If you believe any information we hold is incorrect, you have the right to request its correction. For any queries regarding your data or to make a request, please contact our clinic directly at [Owner to insert clinic contact email].
Mandatory Business Information: [Owner to insert Information Commissioner's Office (ICO) Registration Number]. [Owner to insert Health and Care Professions Council (HCPC) Registration Details]. [Owner to insert Professional Indemnity Insurance details].